EchoNodes Refund Policy

Effective Date: October 3rd, 2025

EchoNodes is committed to providing high-quality hosting services. This Refund Policy outlines the conditions under which you may be eligible for a refund. For additional rules governing your use of our services, see our Terms of Service and Privacy Policy.

1. Eligibility for Refunds

Refunds may be available for certain services under the following conditions:

• Within 7 Days: You may request a full refund within 7 days of your initial payment for any hosting plan, provided the service has not been used extensively (e.g., excessive data transfers or server activity).
• Service Issues: If EchoNodes fails to deliver the purchased service due to technical issues on our end, you may be eligible for a full or partial refund.
• Non-Delivery: If a service is not provisioned within 48 hours of payment due to our error, you are eligible for a full refund.

2. Non-Refundable Services

The following are not eligible for refunds:

• Services used beyond the 7-day refund period.
• Domain registrations or renewals, as these are processed through third-party registrars.
• Add-on services (e.g., additional storage, backups) after activation.
• Accounts terminated due to violations of our Terms of Service, including fraud or abuse.

3. Refund Process

To request a refund:

• Contact us at [email protected] with your account details and reason for the refund request.
• Requests will be reviewed within 5 business days.
• Approved refunds will be processed to the original payment method within 10 business days.

4. Cancellations

You may cancel your subscription at any time through our management panel. Upon cancellation, you will retain access to the service until the end of the paid period. No pro-rata refunds will be issued for partial periods unless covered under Section 1.

5. Changes to This Refund Policy

We may update this Refund Policy at any time. Continued use of our services constitutes acceptance of the updated policy. We will notify you of significant changes via email or through our platform.

6. Contact

If you have any questions about this Refund Policy, please contact us at [email protected].