EchoNodes Privacy Policy

Effective Date: October 3rd, 2025

EchoNodes is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our services, you agree to this Privacy Policy. For rules governing your use of our services, see our Terms of Service.

1. Information We Collect

We collect information to provide and improve our services, verify identity, prevent fraud, and comply with legal requirements. This includes:

• Account Information: Name, email address, and payment details provided during account creation or transactions.
• Usage Data: Information about how you interact with our services, such as IP addresses, device information, and server activity logs.
• Support Communications: Information you provide when contacting us, including through email or our Crisp chat platform.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our hosting and management services.
• Process payments and manage subscriptions.
• Detect, prevent, and investigate fraud or abuse, including suspending accounts with falsified data or linked to suspicious activity (e.g., same IP address or payment method).
• Communicate with you about service updates, support requests, or policy changes.
• Comply with legal obligations or enforce our Terms of Service.

3. How We Share Your Information

EchoNodes does not sell or share your personal data with third parties except:

• As required by law, such as to comply with legal processes or government requests.
• With service providers (e.g., payment processors, hosting providers) who assist in delivering our services, under strict confidentiality agreements.
• To enforce our Terms of Service or protect the safety and security of EchoNodes and its users.

4. Data Security

We use industry-standard encryption and data protection protocols to securely store and process your information. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of certain data processing activities.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at [email protected].

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Data associated with terminated accounts may be deleted after a reasonable period, unless required for legal purposes.

7. Third-Party Services

Our services may include links to third-party websites or tools (e.g., payment processors). We are not responsible for their privacy practices. Please review their policies before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of our services constitutes acceptance of the updated policy. We will notify you of significant changes via email or through our platform.

9. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].